๐ŸŽ“ What Education Documents Do We Accept?

To work with Zen Educate, you need to show proof that you meet the Department of Education documentation standard. This guide will help you figure out what counts, what doesnโ€™t, and what to do next.


โœ… What Documents Meet the Requirement?


๐Ÿงพ Official or Unofficial college transcripts Must clearly show your name and educational institution 


๐Ÿ“ State Specific Requirements

In certain states, you must meet a 48 or 60-credit requirement to be able to work with Zen Educate. 

If you donโ€™t meet the 48 or 60-credit requirement, you can still qualify by submitting:

  • A high school official or unofficial transcripts with graduation date AND Proof of passing a paraprofessional exam

We accept certain paraprofessional exams based on state. To learn more about your options please talk to your recruiter. 


๐ŸŒ Foreign Degrees โ€” Read This First!

Whether you hold an associate, bachelor, master, or doctoral degree from a well-known international school, it must be evaluated by a NACES-approved agency to count toward the 60-credit requirement. 

If itโ€™s not evaluated, we can only accept it as a high school diploma equivalent, and youโ€™ll need to take a paraprofessional exam to qualify.

For certain states, youโ€™ll need to complete the paraprofessional exam regardless of your accreditation. Please connect with your recruiter to confirm the appropriate next steps before moving forward.

๐Ÿ’ธ Zen Educate does not cover NACES evaluation fees

but we can help you move forward with the para exam if needed.


โŒ What Documents Do Not Qualify?

The following will not meet the education requirement:

  • Certificate of completion
  • Incomplete college transcripts
  • Screenshots of student portals without course info
  • Foreign high school diploma without NACES evaluation
  • Photos of a computer screen showing transcripts

โœ… Quick Checklist

Before uploading your document, make sure:


๐Ÿ‘ It shows your full name

๐Ÿ‘ Youโ€™re submitting one of the following qualifying education documents


  • Official transcripts
  • Unofficial transcripts

Youโ€™re not uploading:

  • Certificates of completion
  • Portal screenshots without course info

๐Ÿ“ฉ Still Not Sure What to Submit?

Don't have access to your academic transcripts? Reach out to your onboarding owner or Support โ€” weโ€™re happy to help!

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